Balijeep.com Vehicle Rental Terms & Policies


Terms and Conditions of Hire

An agreement is made between the Rental Agency and the Hirer whose particulars are entered on the rental booking agreement invoice. It is agreed as follows:

Vehicle Description

1. The Rental Agency will let and the hirer will take on hire of the motor vehicle described on the rental agreement, hereinafter referred to as the vehicle.

Duration of Hire

2. (a) The term of hire shall be for the period as described in the rental booking confirmation.
(b) When a vehicle is left at any other place than the location stated in the rental invoice then termination shall be when the vehicle inspection shall occur at the time of the collection. The hirer will be responsible for the vehicle up until this time of inspection, and collection.
(c) Should the hirer wish to terminate the rental before the stated hire period, there is no obligation by the vehicle Rental Agency to provide a refund of the deposit or the balance of the hire period.  A refund may be provided in the event of "extenuating circumstances or on compassionate grounds". Any refunds or amendments to the hire rate is at the sole discretion of the Rental Agency Management.
(d) In the event of vehicle failure or break down the Rental Agency will repair the vehicle and/or choose to replace the vehicle with another of equal value (providing one is available) until the end of the rental period.
(e) Rental is not considered finalised or terminated until the return of the vehicle and all associated extras including vehicle registration/tax papers. The hirer will be responsible for the full rental rate plus any incurred fees until all these terms are fulfilled.
(f) In the event that the hirer can not or will not return all properties including documentation to the Rental Agency he/she will then be responsible for the cost of replacement of the goods and/or documents.
(g) If the hirer chooses to terminate the rental and refuses to return all properties and documents to the Rental Agency, he/she will then be in violation of Indonesian law and subject to prosecution by the authorities. A report will be submitted to Indonesian National Police and to Imigration.

Persons who may drive Vehicle

3. (a) The vehicle may be driven during the period of hire only by the hirer and persons named on the rental agreement and only if they hold a current driver's licence appropriate for the vehicle at the time when they are driving the vehicle.
(b) Consent is given to the Rental Agency to check validity and currency of any drivers licence and passport and current visa used in connection with this agreement - as applicable.
(c) The hirer authorises the vehicle Rental Agency to charge all monies payable to it under the Rental Agreement to your credit card, or charge account, or to any other credit card that may be provided; (d) The Rental Agency will pay any refundable amounts due by such method as we may reasonably choose.

Security

3 (d) The hirer must surrender their Passport, drivers license, visa details and payment method to Balijeep staff for full digital color copies to be made as security and verification checks
(e) The hirer must pay a deposit to secure the booking of the vehicle, this deposit payment will be deducted from the total amount due to pay at the time of hire

Payments by Hirer

4. (a) The hirer shall pay to the Rental Agency as payment for the hire of the vehicle for the period of hire, a hire charge at the rate referred to at the time of booking the vehicle either on this website or the Rental Agreement.
(b) The hirer acknowledges they shall be responsible for all costs relating to collection of any outstanding charges in relation to this agreement.
(c) The hirer authorises the vehicle Rental Agency to charge all monies payable to it under the Rental Agreement to your credit card, or charge account, or to any other credit card or cash deposit that may be provided.

5. In addition to the payment referred to in clause 4 of this agreement the hirer shall pay to the Rental Agency the insurance charge at the rate referred to in the booking confirmation invoice or on the Rental Agreement, for the insurance cover set out in clause 11 of this agreement.

6. In addition to the payment specified in clause 4 of this agreement the hirer shall pay to the Rental Agency on termination of the hiring a distance charge at the rate referred to on the rental agreement.

7. The hirer shall pay for all petrol or other fuel used in the day to day running of the vehicle during the period of hire. If the vehicle returns requiring, fuel, the hirer will be liable to pay for the filling of the fuel tank of the vehicle plus an additional administration fee of USD $7.50.

8. Any sum received by the Rental Agency from or on behalf of the hirer at or before the commencement of this Agreement shall be held by the Rental Agency as security for the return of the vehicle and as security for payment of any sums owed by the hirer to the Rental Agency on the termination of this Agreement. Upon the termination of the Agreement the Rental Agency shall be entitled to apply any sum so held in payment of all amounts owed by the hirer under the the Agreement and any balance shall be refunded to the hirer. All payments due by the hirer can be collected by the Rental Agency using any method as agreed by hirer elsewhere in this agreement or from the Rental Agreement.

Hirer's Obligations

9. The hirer shall ensure that:
(a) The water in the radiator and battery of the vehicle is maintained at the proper level where applicable;
(b) The oil and fluids in the vehicle is maintained at the proper level;
(c) The tires are maintained at their proper pressure.
(d) Shall not allow any persons other than listed in the rental agreement to use, move, drive the vehicle.
(e) Shall not allow any persons other than employees of Balijeep 4x4 to do any repairs or service work or modify or change the vehicle in any way.

10. (a) The hirer shall ensure that all reasonable care is taken in handling and parking the vehicle and that it is left securely without any keys or valuables left in the vehicle when not in use.
(b) The hirer shall also be liable for any parking, traffic infringement and offences, road tolls, impoundment, towage and storage fees and associated costs and will supply relevant details as required by the Police and/or the Rental Agency relating to any such parking or traffic infringement and offences, road tolls, impoundment, towage and storage;
(c) The hirer shall take all care and responsibility as needed to ensure the good condition and security of the vehicle.
(d). In the event the hirer looses the vehicle STNK registration/Tax papers he/she will be charged USD $350.00 for the replacement of these papers

Insurance

11. Subject to the exclusions set out below, the hirer and any driver authorized to drive the vehicle is indemnified in respect of any liability he might have to the Rental Agency in respect of the loss or damage to the vehicle and its accessories and spare parts and any consequential loss of revenue or other expenses of the Rental Agency including towing and salvage costs associated with the recovery of the vehicle and its accessories and spare parts providing the hirer chooses to take one of the insurance coverage packages offered by Balijeep insurer on the Balijeep website booking system or in the Rental Agreement.  For further information on Insurance cover offers please see www.balijeep.com/insurance.php

Exclusions:
(1.) The indemnities referred to above shall not apply where the damage, injury or loss arises when:
(a) The driver of the vehicle is under the influence of alcohol or any drug that affects his ability to drive the vehicle;
(b) The vehicle is in an unsafe or un-roadworthy condition that arose during the course of the hire and that caused or contributed to the damage or loss, and the hirer or driver was aware or ought to have been aware of the unsafe or un-roadworthy condition of the vehicle;
(c) The vehicle is operated in any race, speed test, pace notes, rally, or contest, or on any closed road or non-public roadway;
(d) The hirer is not a body corporate or department of State and the vehicle is driven by any person other than the hirer and any other person named in the Rental Agreement;
(e) The vehicle is driven by any person who at the time when he drives the vehicle is disqualified from holding or has never held a driver's license appropriate for that vehicle;
(f) The Vehicle is wilfully or recklessly damaged by the hirer or any person named in the agreement, or driving the vehicle under the authority of the hirer, or is lost as a result of wilful or reckless behaviour of the hirer or any such person.
(g) In the event the hirer or nominated driver is charged with an infringement as a result of an accident the hirer liability shall be no less than the original excess as stated in the Insurance cover nominated at the time of booking the vehicle;
(h) The vehicle is operated in any of the following areas; any unsealed private roadway; or is submersed in water, including crossing of fords, creeks streams or rivers;
(i) The vehicle including its accessories is damaged due to incorrect fitting or use or carriage of, ski equipment, surfboards, bicycles or other equipment;
(j) The vehicle is operated outside the term of the hire or any agreed extension of that term;
It is agreed between the Rental Agency and the hirer that section 11 of the Insurance Law Reform Act 1977 shall apply with respect to the above exclusions as if this clause constituted a contract of insurance. The hirer acknowledges that he is aware of the above exclusions, by his signature on the Rental Agreement.

(2) The Hirer agrees that where this Agreement is entered into for the purposes of a business then the Consumer Guarantees Act 1993 shall not apply to the vehicle hire arrangement and subject to the expressly stated provisions of this Agreement, the Rental Agency shall not be liable for any consequential loss or any other indirect loss arising from the hire of the vehicle.
(3) Subject to subparagraph (a) hereof, nothing in this Agreement limits or restricts any other statutory right or remedy available to the Hirer under the Consumer Guarantees Act 1993.

Hirer Liability

The hirer acknowledges that he is liable for damages or loss to the extent indicated under the heading 'Hirer's Liability' above in this Agreement.

N.B. The excess applied shall be for each and every claim. Window glass damage or breakage also carries an excess. Such amounts will be collected as part of total amount due under this agreement.

Rejection of Insurance

12. If insurance is rejected the hirer accepts by his/her signature on the Rental Agreement that the vehicle is hired to him/her at his own risk in respect of loss of or damage to the vehicle and consequential loss by the Rental Agency. The hirer by his/her signature on the front of this agreement accepts that he/she may be liable to the Rental Agency for any loss of or damage to the vehicle and consequential loss. if insurance is rejected the hirer accepts by his signature on the the rental agreement that he has no insurance cover under this agreement in respect of any damage, injury, or loss caused to any person or property.
The Hirer is to supply proof and currency of policy, and payment of the same, where he/she has nominated their own insurance for cover.

Rental Agencys Obligations

13. The Rental Agency shall supply the vehicle in a safe and roadworthy condition as determined by the Certified Technicians at the Balijeep 4x4 Depot Workshops.
14. The Rental Agency shall be responsible for all ordinary and extraordinary costs of running the vehicle during the term of the hire except to the extent that by the terms of this agreement those costs are payable by the hirer.
N.B. By virtue of clause 7 of this agreement, the cost of petrol, used during the term of the hire is the responsibility of the hirer. ONLY CORRECT FUELS MUST BE USED

Mechanical Repairs and Accidents

15. If the vehicle is damaged or requires repair or salvage, whether because of any accident or breakdown, the hirer shall advise the Rental Agency of the full circumstances by telephone, instant message or email as soon as possible.
16. The hirer shall not arrange or undertake any repairs or salvage without the authority of the Rental Agency except to the extent that the repairs or salvage are necessary to prevent further damage to the vehicle or to other property.
17. The hirer shall ensure that no person shall interfere with the distance recorder or speedometer or, except in an emergency, any part of the engine, transmission, braking, or suspension systems of the vehicle.

Use of Vehicle

18. The hirer shall not use or permit the vehicle to be used for the carriage of passengers for hire or reward unless the vehicle is hired with the knowledge of the Rental Agency for use in a passenger service licensed under Part VII of the Transport Act 1962 or exempted for licensing under that Act.
19. The hirer shall not:
(a) Sublet or hire the vehicle to any other person;
(b) Permit the vehicle to be operated without his authority and then only by an authorized driver named on the Rental Agreement;
(c) Operate the vehicle, or permit it to be operated, in circumstances that constitute an offence by the driver against Section 58 of the Transport Act 1962 (which relates to driving or attempting to drive with excess breath or blood alcohol or under the influence of drink or drugs);
(d) Operate the vehicle or permit it to be operated in any race, speed test, pace notes, rally, or contest, on any closed road or non-public roadway;
(e) Operate the vehicle or permit it to be operated to propel or tow any other vehicle;
(f) Operate the vehicle or permit it to be operated in breach of the Transport Act 1962, the Traffic Regulations 1976, or any other Act, regulations, or bylaws relating to road traffic;
(g) Operate the vehicle or permit it to be operated for the transport of more than the number of passengers or more than the weight of goods specified in the certificate of loading for the vehicle;
(h) Drive or permit the vehicle to be driven by any person if at the time of his driving the vehicle the hirer or other person is not the holder of current driver's license appropriate for the vehicle.
(i) Take the vehicle outside of the hire area specified in the Rental Agreement;

Return of the Vehicle

20. (a) A relocation fee will be applicable to any vehicle being left at any other agent or business address or any other place other than the address from which the vehicle was hired and all charges to reposition the vehicle to its original business address shall be chargeable, and, or any hire shorter than the specified return date may have its daily rate adjusted according to the length of hire - this will be done at the discretion of the Rental Agency/operator.
(b) The hirer shall return the vehicle in the same clean and tidy condition at the expiry of the term of hire or a surcharge for cleaning may be imposed upon the hirer for such cleaning.
(c) When a vehicle is left at any other place than the branch location then termination shall be when the vehicle inspection shall occur at the time of collection. The hirer will be responsible for the vehicle up until this time of termination, inspection, and collection.

Deposit, Early Cancellation, Early Returns, Return and Refund Policy

21. Our policy for accepting deposits, cancellations and processing refunds is as follows:

1) After the booking has been placed then as per the Terms and Conditions of Hire (the Rental Agreement) the following also applies and is to be read in conjunction with the Terms and Conditions of Hire and is detailed fully below:
(a) In the event of an accident there is no obligation to either supply another vehicle or provide a refund for the balance of the hire term. Providing a replacement vehicle is entirely at the discretion of the branch manager, if the accident is not the fault of the hirer or nominated driver we may provide a replacement (subject to bookings).
(b) In the event that the hirer wishes to terminate early there is no obligation to provide a refund for the balance of the hire period.
(c) There are no returns or refunds on insurance and or optional extras booked:

2) If a deposit has been paid to reserve the booking, then the following will apply:
(a) Cancellation after the hire commencing, no refunds will be paid.
(b) Cancellation before the commencement, a 25% Refund will be paid.
(c) Cancellation more than seven (7) days from the hire commencing, a 50% Refund will be paid.
(d) Cancellation more than fourteen (14) days from the hire commencing, a 100% Refund will be paid.
(e) Any refunds will be via paypal and less banking, administration and applicable fees.

3) Cancellation advice MUST be received by us in writing (emails accepted) or from our booking system. A response WILL be sent to you confirming cancellation of the hire and where applicable details of any charges made under this policy.
4) In the event of a "No-Show" The full deposit amount is forfeited and a fee equivalent to 50% of the hire value or two days rental value whichever is the greater amount will be charged to the customers credit card or via Paypal.

Immediate return of Vehicle where default or damage

22. The Rental Agency shall have the right to terminate the hire and take immediate possession of the vehicle at any time or if the hirer fails to comply with any of the terms of this Agreement, or if the vehicle is damaged. The termination of the hire under the authority of this clause shall be without prejudice to the other rights of the Rental Agency and the rights of the hirer under the Agreement or otherwise.

Continued and further explanation of this document

23. If in anyway you have problems understanding any of this document or the Terms and Conditions of hire.  Further details and explanation can be found on the following pages.

Privacy Policy | Rental Terms | Refund Policy | Insurance

If after reading this information you do not understand any part of these terms and conditions, you should not make a booking with Balijeep

BALIJEEP 4x4 a div. of PT Kejora Gemilang Internusa


Book Now

Australia Indonesia Flag
Paypal

Contact
Email
Website Contact: Contact Form

Bookings
Bookings here ONLINE BOOKINGS
Bookings can only be made via our online booking system

Phone
Office: Voice only +62-361-907-2501
Workshop: WhatsApp only +62-8510-946-9898 or +62-8510-146-9899
Roadside Assist: WhatsApp only +62-878-6169-0299

Location
Address: Jl. Bali Jeep Street, No.1 (Graha Parta Lestari) Padangsambian, Denpasar Barat, Bali, 80117, Indonesia.

Opening Hours
Office: Mon-Fri 9am-5pm,
Sat 8:30am-2:30pm
Workshop: Mon-Fri 8:30am-5:30pm
& Sat 8:30am-2:30pm
Roadside Assist: 24hrs

Location

Click to enlarge

Google Plus+